CSR Concepts and Key Performance Indicators

ESG important management indicators

GRI Materiality Analysis

Shimizu performed an analysis of materiality based on GRI standards to extract key CSR topics. The analysis was performed from two perspectives: The impact on stakeholder evaluation and decision-making, and the degree of economic, environmental, and social impact the organization has.

Results of materiality analysis as follows:

Results of materiality analysis

The impact on stakeholder evaluation and decision-making on the vertical axis shows the impact on shareholders and investors, recruits, and customers. The degree of economic, environmental, and social impact the organization has on the horizontal axis shows the impact on employee motivation (corporate culture), economic aspects, and medium- to long-term risks.

Management Approach

At Shimizu, the initiatives on each key CSR topic are undertaken by the division in charge of each of the functions. The contents of the policies, goals, responsibilities, specific measures, and other information for each key CSR topic is provided at the respective link destinations in  the Corporate Report and on the website (ESG Data and Disclosures(Reference for the GRI Standards)See the Management Approach of Material Topics ). These divisions also implement the activities aimed at achieving the specific numerical goals of the KPI (Key Performance Indicators) and other performance indicators for each respective topic.

Stakeholder Relations

Shimizu believes that it is important to engage in dialog with customers and all other stakeholders and build a relationship of trust in order to ensure high standards in ESG (Economic, Social, and Governance) performance in our business. We work to ascertain the problems of the company through customer feedback, shareholder and investor engagement, dialog with subcontractors, and communication with employees. We also take care to communicate key information to shareholders and stakeholders and issue press releases to disclose sufficient information to all stakeholders in a timely manner.

Stakeholder Main Activities Description
Customers Business activities Provide value that exceeds the customer's expectations, rather than simply accurately assessing the customer's needs
Customer satisfaction survey Meet directly with the customer three months and again two years after construction has been completed and listen to what they have to say
Website Provide information on a timely basis
Shareholders and Investors General Meeting of Shareholders Held annually in June
Financial results meetings Future forecasts, etc. explained to analysts
IR events Offer tours of job sites, the Institute of Technology, and other locations in Japan and overseas
Meetings for overseas institutional investors Hold meetings with institutional investors in Europe, U.S., and Asia (23 times in 2016)
Employees Internal reports Published monthly
Informal social gatherings with the president Direct dialog between the president and employees nationwide every year
Union activities Discuss labor relations and work environment
Family Day event An event held for the family members of employees
Subcontractors Kaneki-kai A conference for Shimizu subcontractors in 12 regions nationwide
Successor education & training An initiative to develop the next generation of leaders
Members of the Local Community Briefings to explain construction projects to local residents Held to explain construction projects before construction begins
Job site tours To report the status of progress on construction
Social contribution activities Local events and active volunteer participation
Government and Administrative Agencies BCP response Rapid response to government requests during an emergency
External Organizations Activities in collaboration with NPOs and NGOs Work together to solve social problems

Participation in the United Nations Global Compact

Shimizu became a member of the United Nations Global Compact in March 2013.
Simizu Corporetion is a member of the Global Compact Network Japan and is actively involved in the Human Rights Education Subcommittee (as Administrative Agent) and the Women's Empowerment Principles (WEPs) Subcommittee.
See the United Nations website for further details.

the United Nations Global Compact

10 Principles of the United Nations Global Compact

Reference for the ISO 26000(Guidance on Social Responsibility)

This index lists the main requirements of the ISO 26000 (Guidance on Social Responsibility) Standard and the initiatives of Shimizu Corporation that relate to these requirements.

Main Requirements Topics Activities (Web links)
Organizational Governance Corporate Governance
Establishing a business environment
Human Rights Due diligence Management Principles
Corporate Governance
Being a Company that Values People
Things We Request of Our Suppliers
Critical situation on human rights
Avoidance of complicity
Resolving complaints
Discrimination and the socially vulnerable
Civil and political rights
Economic, social, and cultural rights
Basic labor principles and rights
Labor Practices Employment and employment relationships Being a company that Values People
Promoting Diversity
Initiatives in Health and Safety
Labor conditions and social protection
Social dialog
Labor safety and health
Human resource development and training in the workplace
Environment Pollution prevention Resource Recycling, Pollution Prevention, and Water Use
Ecological Mission 2030-2050
Use of sustainable resources
Mitigating and adapting to climate change
Environmental protection, biodiversity, and restoration of natural habitats
Fair Business Practices Anti-corruption Corporate Governance
CSR Procurement
Responsible political involvement
Fair competitio
Promoting social responsibility in the value chain
Respect for property rights
Consumer Issues Fair marketing; factual, unbiased information and fair contract practices Delivering Customer Satisfaction through Optimal Quality
(only in Japanese)

Initiatives in Safety and Reliability
(only in Japanese)
Protecting consumer health and safety
Sustainable consumption
Consumer service, support, and complaint and dispute resolution
Consumer data protection and privacy
Access to necessary and indispensable services
Improving education and awareness
Community Participation and Development Community participation Contributing to Society
Education and culture
Job creation and skills development
Development of and access to technolog
Wealth and income creation
Social investment

Recommended content